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View Full Version : help errors on comp [; ; winME]

May 18, 2002, 01:25 PM
when i log offor shut down my comp it says there was an error with msn cuased by csloa.dll can any1 help

May 18, 2002, 01:33 PM
Your CSLOA file has become damaged. CSLOA.DLL is a file installed with the AOL software.

To resolve this issue, follow these steps:

Start the computer in Safe mode.

To do this, follow these steps:

Start the computer. When the Power On Self Test (POST) is completed, press and hold down the CTRL key.
The Microsoft Windows ME Startup menu appears.
Use the ARROW keys to select Safe mode , and then press ENTER.
When Windows starts, Close "Windows Help" message that appears.
Click Start , point to Find , and then click Files or Folders.
In the Find: All Files dialog box, type Csloa.dll in the Named box.
In the Look in list, select drive C, and then click Find Now .
In the list of found items, right-click Csloa.dll , and then click Rename on the shortcut menu that appears.
Rename Csloa.dll as Csloa.old , and then press ENTER.
On the File menu, click Close .
Restart the computer normally, and then attempt to connect to the Internet. If you are unable to connect to the Internet, reinstall the AOL software.

HTH !!

May 18, 2002, 04:35 PM
do u mean aol wot u already get on the computer

May 18, 2002, 04:37 PM
this only happens when msn is in the system tray now that ive removed it it doent come up

The Magpies
May 18, 2002, 04:45 PM
I guess is known issue to Microsoft and problem can be resolved by the above instructions.



May 18, 2002, 07:48 PM
thanx for the help much appreciated