You have to love the people that linksys call tech's!! First if you call them about XP you better have your Resource Kit installed so you can get to WNTIPCFG, cause they have no clue about that!!! : ) My problem is the same on 3 different pcs with 3 different os's (XP,ME,2000) and 3 different locations. No firewall software running, no netbeui. Also when running the test anything that can be shut down is. The router is reset to default and is flashed to firmware 1.42.7. Well I run a port scan test at DSL Reports (http://www.dslreports.com/scan/9e546524b11aafc5cb91d1ba09ce8840) and it tells me " Conclusion: Possible Problem! We did get information from scanning your ports". So far the tech's at linksys say don't worry about that it's a router its suppose to have open ports, well if that's the case how come d-link router and other brands I've used and sold don't have the same problem out of the box with this site? I asked them if this site is wrong tell me a site that isn't, they can't tell me that either. All I would like to know is a good reason why because theirs no way I could sell or recommend a product that I believe doesn't work. Other wise I thing I'm going to tell them what to do with their router's.:)
Thanks for any help.

:hdspin::round::hdspin:

That is pretty interesting....I too have a Linksys router...I run windows 98 SE and have a Norton Firewall....I just went there and got the same info from my port scan....possible problem etc....I do have a couple of ports forwarded though having to do with file sharing. I have used other sites to scan ports before and they report that I am invisible to the world. This one isn't very specific with their information.....most would give you exact info on the port there is a problem with. NO comment on the techs at Linksys.....did you read their info with the router? I guess if you had other experience with the things you'd do fine....when we got ours with all the research I had to do on the web I felt like I had attended a router 101 course!!!

I also have a Linksys router and I just did the scan.

My network is safe... Conclusion: Healthy Setup! We could detect nothing interesting on any of the default ports on your IP address. Your computer appears to be a hard target. Well done! :)


Madmom: When you click on the link from NotAHacker's post, it links to HIS results, not yours, so that may not be your info. Go HERE (http://www.dslreports.com/scan) for a re-scan... ;)

NotAHacker: Not really sure why you have are vulnerable...

Thanks Orson88 but I still get a report of them getting a response that one is closed....firewall didn't go off either attempt so I'm not going to spaz out about it. I am very careful to make sure I know what is going and where it's going whenever the firewall does come up. I do find it interesting that I have a totally different set up from NotAHacker(in respect to operating system and router set up) and yet there is some common thread according to that report. I will be digging into it more to see what I can find out.

i went to orsons site and scanned.. i got the same thing NotAHacker got.. ?? oh well i hope nothing is wrong.. everything is working ok so im not sweating it... yet

I e-mailed DSL Reports to see if maybe hey have a bug or something and I'm waiting for a reply. But I'm glad to see that other people have the same problem too cause linksys said they never heard of this before. You have to love their techs.:round:
Thanks for all the input.

:round::hdspin::round:

bump....

UP...

So far I think linksys is a joke!!! They have been telling me for two weeks that they will have an engineer get get back to me, well guess what no engineer. Well I told rhea.cardenas@Linksys.com (I think she's a tech, if you want to call any one at linksys a tech) "Well they haven't got back to me so could you tell me who I have to make a complaint too. Otherwise maybe I'll make one with the Better Business Bureau because now that I've been playing games with you people I can't return it and judging by how you take care of your customers I don't think I want to own or sell any of your products.
A Very Unhappy Customer
And this was her answer:
Dear Sir,
I will make a follow up once more on your case. I have already done the follow up before, as I promised you. Please be patient in dealing with us, as we are doing our best to serve you better. Again, my apologies for the inconvenience.
Have a nice day!
Rhea
So now I'm waiting on a complaint forum from BBB (http://www.bbbsouthland.org/). The BBB tells me they have other complaints a long the same lines as mine. I think the last thing I want from linksys is a check for the junk they call a router and then I will be done with them!!!! I will never buy another linksys product, there customer service sucks!!! I think D-link makes a better product.

NotAHacker this is just a thought because I haven't been out doing too much research on the issue but when I initially got into doing a few port probes on here we tried them from several different sites....on one of the sites they were probing for port 135 and the result was that while it was closed it was not secure. Some sites don't probe that port and so you would get the all clear and secure from them. I remember doing some searching on that port at the time and there being info about the average home network user not needing the fuction of that port and there was info about how to disable it.....this is just a thought but I am wondering if that is what the site you went to is picking up on....it isn't telling you WHICH port your having a problem with, just as it didn't me. I understand your frustration with Linksys....kind of makes you wonder how much knowledge you need to be a tech doesn't it?.....heck maybe I could be one. Keep on them...it will be interesting to see what kind of response you get when you totally have them backed in a corner.

Madmom, Thanks for your response. You make more sense then they do. When I talked to them on the phone they told me that the problem was mine only because they sold thousand of these and and that no one has this problem so their router has to work. So I told them if this site has a problem with your router then they should prove to me that their router works and again they said the same thing, so I told them you remember the ford pinto? they sold thousands of those but if you where in one in an accident you might not live to talk about it. They had no response to that. So now that I start talking BBB they have some one new e-mailing me and this is his e-mail: salvador.calma@linksys.com
Hi,
Sir , I apologize for the inconvenience that we have caused you. Regarding your problem , I do suggest that you try to downgrade the firmware of your router into version 1.42.3 Prior to upgrade, try to restore the setting of
your router into factory default. You need to have a back-up copy of your previous configuration because this will erase all your current settings.
Please follow this procedure:
1. Unplug the RJ45 and power supply from the router.
2. With power off hold down the reset button and don't let go.
3. Insert the power cord with the reset button pushed in.
4. Wait for the diag light to come on and go off.
Then reflash your firmware to the router. Please follow my attachment for your firmware upgrade. Please let me know if this doesn't work.

NOTE:
If you are having other software installed in your pc/network like anti-virus software e.g. norton or any other firewall application exceptwith your router's built-in firewall, kindly uninstall/disable it to prevent
network problem/conflict with your router's firewall.
I apologize for the inconvenience but this is important to isolate and resolve the problem in your network.
Sincerely,
Salvador Buan Calma
Product Support Representative
Linksys
Well they didn't include the old firmware and the links he gave me didn't it either. If you notice his title its the same as Rhea J. Cardenas, so I guess there passing me a round because they don't know what to do with me. I think they just hope I go away but that's not going to happen. I also guess that they don't have any engineers because they never got back to me!!!
Now I'm waiting for an e-mail to the firmware, I'll let you know when I get it.

I am enjoying this thread. Quite humorous!

Nix, the port 135 theory....I went and tested at the link below....no problem even without configuring a firewall rule for 135.

https://grc.com/x/ne.dll?bh0bkyd2

I come up with a stealth rating there. I have also used this site to probe ports with the same stealth results, note this one doesn't test port 135, but that doesn't appear to be the problem anyway.

http://www.hackerwatch.org/probe/

What I noticed when doing these are neither of them seem to be testing for UDP....not sure about your original test but that seems to be the sticking point on my test with DSL Reports.....the reason for me most likely has to do with the forwarding of a port for UDP in my router because of the file share program I use...then again if that is what you fail on too....you don't have that forwarded. (I haven't messed with taking the forwarded UDP out of the router and then trying the test)

BTW did you ever get a response back from DSL when you emailed them???

OH Keymaster....where are you??????

Thanks, Madmom for all the import. As far as DSL goes I e-mailed them monday and they said they didn't get the link so I sent it again and I e-mailed them wednesday to ask if they had any ideas and so far no answer. I just tried you second link and did the port scan and it said "No open ports were found" and if you look they give you a link to DSL reports, I don't believe that then scan as many ports as DSL reports. Judging by links I've seen and word of mouth I thing the only who had anything bad to say about DSL Reports is guess who, maybe because there is something wrong with their product!!! As far as the first one goes well I did a post a while ago about them, lets just say I don't trust their results. Well linksys Tech (R.O.T.F.L.) Salvador Buan Calma e-mailed me with the old firmware (1.42.3) and guest what I flashed it and back to the new one like he said I got the same results. Also for the fun of it I ran the test with old firmware and I also had the same results. So I sent them this e-mail:
Now that wasted more of my time!!!! (http://www.dslreports.com/scan/db22befbc5b1b67a1f4a82ac97e83aa4) Who do I call or e-mail to complain about your junk or do I just wait for the better business bureau? Because I think it obvious that your product doesn't work and I can't return to the place I bought it from because I taken to much time play games with you people so I would like you to people to give me back my money!!!! So I can buy a D-link that works out of the box and without any aggravation!!!!
A Very Pissed Off Customer!!!!!!
Do you think I got my point across??? :round::hdspin::round:

Yes, I think Linksys is getting the fact that you are mad. It would appear that DSL Reports is testing more things than either of the two links I posted, that would be good (and I wasn't impressed with the second test link either since it didn't appear to test for as much as the first one). The problem I have with the analysis at DSL Reports is that it is very vague....they give no clue other than they know UDP exists...I'm definitely not tech minded so I don't know how you would go about changing that. I would take out the UDP forwarded port in my router to test again..but since you don't have that forwarded in yours and get the same results I do, seems it would be unlikely to change the outcome.

Any techies out here got a clue?????????

I received a response from linksys:
Hi,
I have escalated the said issue with my senior and I will go back to you as soon as I get their response.I apologize for the inconvenience.
Sincerely,
Salvador Buan Calma
Product Support Representative
Linksys
As it turns out I have been in contact with buy.com and their going to take back the router. So this is the e-mail I sent back to linksys:
I was in contact in with buy.com and so far it looks like they care more about their customers then linksys does and I got an RMA # so it will be shipped back today!! You can be assured me or my business or my customers will never buy another linksys product again!!!
A Very Dissatisfied Customer.
I still say they don't have any engineers!!! :round::hdspin::round: