I'm using Shockwave Player 8.51 and everytime I try to view a Shockwave movie (not Flash), my PC instantly turns off! Once I boot up PC again, after scan disk I get told a 'Serious Error' occurred. I've tried the test movie from Shockwave.com as well as the intro from www.theprodigy.com

I'm running Win XP Pro, with Zone Alarm 3.0.118 and Norton Antivirus 2002.

I believe it ma be a graphics card driver problem. I'm using a Voodoo 3 3500 TV with 3rd party drivers from Voodoofiles.com.

Any ideas?

Thanks in adavance.

bump

See if there are any patches available from Windows Update.


Roger

Roger,

thanks for your usual response....


Sparkster,

Try looking at the 'startup & recovery' section on the 'advanced' tab of the 'system' applet in 'control panel'.

From there, look to see if you have the 'restart on system failure' item ticked, if so untick it.

This will not cure the problem but it should mean that you get an error dump code. you can then lookup the code and it will often point you in the right direction.

Im not very familure with Shockwave, Other things to try would be to disable / remove the programs that might be causing the problem (Norton AV?). Again im afraid its not a solution but at least you can start to narrow down the cause.

Good luck.

Post back any results and i'll see if I cant help some more.

PS. have you tried other SW movies and/or other players?

Thanks for the help there
Tried that and got the following error

STOP: 0x0000008E (0xC0000005, 0xBF9DF7DC, 0xF7B7C6E4, 0x00000000)

but the most meaningful and important line was

3dfxvs.dll - Address BF9DF7DC base at BF9B8000 DataStamp

This makes me believe even more that the graphic card drivers are to blame. I've looked on voodoofiles but there are no new drivers. After a quick search on the net for '3dfxvs.dll' I noticed lots of people were getting similar messages when playing games on WinXP with the Voodoo cards.

Its not such a problem for me as I'll be getting a PC upgrade which includes a new graphics card next week.

Yes, I have the same problem with all Shockwave movies. Flash movies, games, etc run fine though.

From your error, your video driver is trying access an illegal portion of the memory map, to see if its your video driver is at fault, simply use the driver supplied with XP and try running the movie again, this should ID where the problem is coming from .

HTH