DVD is not accessible on XP Pro (Toshiba DVD-ROM SD-M1402)

[appwarez]

Hi ALL

I was running the Win 98 and hooked up the DVD ROM and was working
perfectly, since I have upgrade to XP PRO, the problems is started when I
inserted the any CD is not browsing or even play DVD but once I have insert
and reboot the machine is could play or even browse the files on the
inserted CD, if I have removed it and insert different CD is not working. I
have gone through to find any latest driver but I could not and have sent
and email to TOSIBA quoted with my problem then have received the replay as
follows;

If your DVD-ROM is of the IDE variety, then this is most likely a problem
with your Windows bus mastering / HDD controlling drivers. Make sure that
your DVD-ROM drivers are installed properly (they should be provided if they
are needed - also check the manufacturer's website for the latest drivers).
If possible, reinstall the Windows bus mastering drivers by going into
"device manager" (control panel => system => device manager tab) and
deleting the entries in the "Hard Disk controllers" tree" (see below).

Reboot and Windows should detect new drivers for your bus mastering (Windows
CD required).
If you DVD-ROM is SCSI, then an reinstall of the latest SCSI drivers might
be in-order.
Be warned, messing with Windows settings is alway hazardous to the health of
your computer =)

and also have gone through the MS site
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

but nothing help me out.

I would very much appreciate if you could guide me what is the best
solution.
:furious:

[Van Nugent]

Now try removing the DVD drive from Device Manager and reboot.

[appwarez]

Well, As I have already posted i have done all the procedure removing the device from the DEVICE Manager and reboot it and also have upgrde the IDE Controller but nothing helping me. any advise plase

[Van Nugent]

I only see in your 1st post that you removed the Bus Mastering Controllers from Device Manager. I do not see anywhere in that post that you had tried removing the DVD drive from DM as well.

[MasterMind]

Try removing this file (delete) from \Windows\System\Iosubsys\Udfreadr.vxd or CDVSD.VXD (either of two will be present at that location) and restart the machine. You may also like to rename the file instead of deletion. :tup:

[appwarez]

Thanks again, for the idea but did i mention that i have running the Winxp Pro where i have not seen any folder under then system or even system32 dir. that any of the folders or even files loacated to rename or delete.


May be some one has an diffrent idea please post it here.

Warm Tks.

[MasterMind]

Ooops.... Sorry app !!