Hi, have a pIII 700mhz laptop

Wont let me install norton systemworks: comes up with this error just before going into main install:

http://homepage.ntlworld.com/anthony.burchfield/error.JPG

Cant install all other programmes either..

Anyway of fixing this?

many thanks for all help in advance

regards

james

Are you using XP and are you logged in as administrator?

Yes and yes, think ive found a fix on google!! will just try if successful i will delete post

cheers mate :)

Good ol' google ;)

Don't delete the post, post the resolution so in future if someone does a search on this forum for the same issue they will be able to get the answer

To Fix This Error do the following

1. Use the Registry Editor to navigate to:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\User Shell Folders.

2. Double-click the Common Administrative Tools Value Name, a REG_EXPAND_SZ data type, and set the data value to %ALLUSERSPROFILE%\Start Menu\Programs\Administrative Tools.

3. Navigate to:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\Shell Folders.

4. Verify that the Common Administrative Tools Value Name, a string data type, is set to the expanded equivalent of %ALLUSERSPROFILE%\Start Menu\Programs\Administrative Tools, normally C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools.

5. Exit the Registry Editor.

6. Shutdown and restart your computer.

Hmm. What would cause a change in your windows registry that stops you installing any programs?

Well ive scanned with norton and i dont have a virus!