Added new hard drive, now CDrom drive won't work

[DancingXtreme]

My husband added a 2nd hard drive to our computer, and since then, we've had issues with our CDrom drive. For awhile, it would just throw fits sometimes, like not opening or not reading a disc. However, now we can't get it to open at all. The light comes on and it makes noise like it's going to open, but it doesn't. Any suggestions?

[DancingXtreme]

oh yes...and I already tried reinstalling the drivers for the cdrom...didn't work

[DeSario]

We're the drives Mastered and Slaved rt ??

[Insomniac]

Firstly, optical devices don't use drivers.

Secondly, it's preferably even with newer motherboards, to have optical devices and hard drives on separate controllers as master and slave.

Check the physical connections first, then check the bios and Device Manager.

[Insomniac]

Also before I forget, try another husband. :)

[DancingXtreme]

Thanks for replying, but that comment was kind of rude. Our computer has had some big problems for awhile due to viruses and so forth, so it's not all his fault.

Anyway, the drives were mastered and slaved. I also noticed that my secondary hard disk controller has an error...the device manager shows the yellow sign with the exclamation point and says

"This device is either not present, not working properly, or does not have all the drivers installed. [Code 10].

Try upgrading the drivers for this device."

Well, I tried upgrading the drivers by having windows check, and also by uninstalling then restarting the computer and have windows recognize the hardware itself. This didnt work, and instead popped up two of the same AMD 756 PCI Bus Master Dual IDE controllers, and two Secondary IDE controllers...although there's only one Primary IDE controller. All the controllers work except ONE of the Secondary IDE controllers, which I believe is the culprit causing the problems with the CDROM, but I just can't get the error to fix itself. Any more suggestions?

[Insomniac]

I can't believe you took me seriously about the husband line. I was just kidding, lighten up a bit.

Anyway, check that the CD is set properly as Master or Slave, then go into the bios and make sure it is enabled appropriately.

After you have done that, go into device manager and uninstall the malfunctioning controller and reboot.

Windows will then detect the "new" device and set it up accordingly. This only works if the above steps have been carried out and/or checked.

Once that's done, keep it away from your ex husband. :)

[kof2000]

certain drives like some maxtors wont show up on the MY COMPUTER screen cuz you'll need to install the cd that came with it. try just having the new drive plug in with the other drive unplugged and see if ur bios detect it.

[DancingXtreme]

insomniac...ive tried everything that youve listed, and it is still not working. well, actually, i cant uninstall the malfunctioning controller because it is a secondary one and i get a message that says you can't delete it without deleting the parent device (which i've done, and that hasn't worked either). I think this controller controls my digital camera removable drive as well because i can't get my camera to work with the computer either, and the drive doesn't show when i plug my camera in. :sick:

kof2000, tried what you suggested, and the drive is detected in bios...this doesnt seem to be a problem anyway, as bios is detecting everything properly, which makes me even more confused. :hdspin:

Any other suggestions?