Hello all,
I am a first time poster, however have been watching these boards since a started researching my PC build last fall. I have found the board to be very helpfull during my build and am hoping it will be equally helpfull in troubleshooting my problem!

Well here it is (thanks in advance for any helpfull suggestions offered!)

Whenever I try to play a DVD I recieve the following error msg:

"Power DVD.exe - Application Error.. The instruction at "0x7c01142e" referenced memory at "0x6c657672". The memory could not be "read".

I can not for the life of me figure out what the problem is. I recieve the same error regardless of what DVD I try to play. I have 2 dvd burners in my PC, a BenQ and a LightOn, and both have the same problem.

So far I have updated my drivers for my NVidea 7800gtx card and uninstalled and reinstalled PowerDVD with no luck.

I do not have a problem playing DVD based games and it looks like the movie DVD's are recognized as I can see the files in "My Computer".

Anyone have an idea?

Thanks for your help :luxhello:

For anyone to offer suggestions, you need to provide relevant information like,

What is the operating system?

What version of PowerDVD is it? ETC ETC.....

Stepp = Insomniac

Hacked

Hello, who let you out again? :round:

And don't put my name next to yours, I almost threw up.


Stopp tries to sound kool (sic) by using words like owned or hacked.

Unfortunately, we all know he is just a frustrated little thing whose testicles haven't dropped. :laugh:

Unfortunately, we all know he is just a frustrated little thing whose testicles haven't dropped. :laugh:

Oh, I think you`re wrong there Inso. Stepp has dropped a bollock many a time. :laugh:

Ok, here is a bit of information on my system.

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2
Processor: Dual Core AMD Opteron(tm) Processor 170, MMX, 3DNow (2 CPUs), ~2.0GHz
Memory: 2048MB RAM (Corsair 3500LL PRO)
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Card name: NVIDIA GeForce 7800 GTX
Description: SB X-Fi Audio (Sound Card)

Drive: X:
Model: BENQ DVD LS DW1655
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/4/2004 04:00:00, 49536 bytes

Drive: Z:
Model: LITE-ON DVDRW SHW-160P6S
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/4/2004 04:00:00, 49536 bytes.

I did some research on the web and found that there are a lot of people who share the same problem on various applications. Just try a google search on "memory could not be read". The problem has existed for quite some time with no apparent solutions. I opened up a ticket with PowerDVD to see if they could resolve.

I am able to play DVD movies using InterActual Player and the Windows Media Player.

And it is PowerDVD 5.0

Nice system.

Have you tried another version of PowerDVD?

You probably got that version bundled with some hardware, and they get updated fairly quickly.