Not sure where to post this messages, so if it's in the wrong place, please feel free to move it. ok..

I have a cd duplicator at work that I replace one of the burners. The problem I'm having is that the cd tray doesn't fully eject out. So now the cd is knocked out of the robotic arm every time the cd hits the outer metal casing of the cd burner. Now if i waite for when the cd tray opens and I pull the tray completely out the cd won't hit the top of the cd burner and works fine. So my question is there a way I can make the tray extend completely out every automaticaly???