CDROM-Guide forums

Go Back   CDROM-Guide forums > Main Forums > Open to All Computer Related Topics
FAQ Calendar Mark Forums Read
Open   CSec   Data   DevDrv   CoOp   Audio   CDRW   CDG   VCD   DVD   HD DVD   Mac   VGB   PS2   DC   Xbox  


Closed Thread
 
Thread Tools Display Modes
  #1  
Old Dec 10, 2003, 02:27 PM
kev269 kev269 is offline
Member
 
Join Date: Jul 2002
Posts: 148
Default Can't install antivirus or firewall software.

sponsored links

 
Hi,

A couple of weeks ago I restarted my computer and Norton Anti-Virus came up with an error message giving me one option which was to un-install it. The autoprotect was also automatically disabled and the norton personal firewall icon didn't load on startup.

I uninstalled both software and tried reinstallnig them but the setup would not let me. So, I tried other firewall software such as Kerio and Sygate and them type of thing kept happening. Also, everytime I try using remote connection software, it wont work and it comes up with an error:

'Unable to start. Error: Unable to start service RpcSvr4x. OS Error: 0xc1 (%1 is not a valid Win32 application.)'

My computer has been like this for a few weeks now with no firewall and anti-virus software installed, please help.

I used HouseCall online scanner and it didn't find any viruses or anything, also tried Spyware scans and i updated to service pack 1 and installed all windows updates. i also ran fixblast.exe and i have the patch installed too and nothing was found.

this file has also been created on my C:/ drive directory called 'Program' and under its file format it just says 'File' and it is 779 bytes in size and 32.0 KB (32,768 bytes) size on disk it says. I am quite sure that this was created when i started having this problem.

Thanks again
Kev

Last edited by kev269; Dec 10, 2003 at 02:38 PM.
  #2  
Old Dec 10, 2003, 05:29 PM
zone_killer zone_killer is offline
Newbie
 
Join Date: Feb 2002
Location: Tampa
Posts: 0
Default

may i inquire to what what kind of os you have, if it is xp could you not just go to a saved backup position before your problem began and start from there.

If you are properly backed up maytbe it may be time to redo your drive.
  #3  
Old Dec 10, 2003, 05:57 PM
uk_trader uk_trader is offline
Veteran
 
Join Date: Dec 2001
Location: United Kingdom
Posts: 1,103
Default

You most likely have a virus or worm that disables your anti virus and firewalls looks like its stopping you from reinstalling too. Unless you can identify what it is and remove it manually or with a cleaning tool youll most likely need a reinstall.
  #4  
Old Dec 11, 2003, 07:42 AM
kev269 kev269 is offline
Member
 
Join Date: Jul 2002
Posts: 148
Default

i did a restore and the same problem was still happening.

Like I said, i did virus scans, it did find a virus but i cleaned it and have scanned a few times since and hasn't found anything.
  #5  
Old Dec 11, 2003, 09:06 AM
Harry O Harry O is offline
Veteran
 
Join Date: May 2000
Posts: 2,620
Default

You can fight with this for a long time or just backup what's important, reformat and reinstall XP.
  #6  
Old Dec 11, 2003, 01:26 PM
uk_trader uk_trader is offline
Veteran
 
Join Date: Dec 2001
Location: United Kingdom
Posts: 1,103
Default

Just to add every time you run system restore the virus will be restored too you should always turn it of even when removing them and remove any previous restore points.
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Whats the best software or programs to build other programs? Mothumos Open to All Computer Related Topics 3 Mar 04, 2004 06:14 AM
Please Help The New Guy With His Dvd Burning Software Kabal152 DVD 12 Jan 17, 2004 05:50 AM
cant install msn chat software.. stepp Open to All Computer Related Topics 1 Oct 22, 2002 09:38 AM
Antivirus Software Free?? mikey99 Computer Networking & Security 4 Jun 24, 2002 07:39 AM
new cdrw won't install software [philips; pcrw1208; win98] springfling CD-R & CD-RW 2 Feb 04, 2002 11:30 PM


All times are GMT -5. The time now is 05:23 PM.



Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
Copyright 1996-2009 CDROM-Guide.com. All rights reserved