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  #1  
Old May 31, 2002, 08:58 AM
green_blade green_blade is offline
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Default BT Users Look IN

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I have today received an e-mail from BT Openworld informing me that I am in breach of contract as I have been on-line, typically for more than 16 hours a day.

This, in itself, is hard to believe as I am on surf-time which means 6pm to 8am (14 hours !) during weekdays. Although I am on for longer periods at weekends their mail also mentions their 2 hour cut-off and accuses me of auto re-dialing.

You may be aware that BT have decided to limit access to all users to 12 hours in a 24 day period. If you exceed this, you will obviously receive a warning and your account will then be suspended.

So, BT users beware !!!

For info, you may mail them with a complaint (as I obviously did) at;

***********.btopenworld.com/helpnb/contactus/complaints

I am sorry if I have breached any rules here but thought BT users should be aware. It seems obvious to me that BT are just pushing everyone onto broadband which is fine, but there are ways and means of doing it ! It also doesn't help if, like me, broadband is not yet available in your area !

That's it, moan over !!!
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  #2  
Old Jun 01, 2002, 01:58 PM
green_blade green_blade is offline
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Bump for any BT users.
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  #3  
Old Jun 01, 2002, 01:59 PM
Roger Moore Roger Moore is offline
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I also believe freeserve do this.


Roger
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  #4  
Old Jun 01, 2002, 03:10 PM
psibob84 psibob84 is offline
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thank god NTL dont do this as i use my account for about 30 hours in every 24 hour period
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  #5  
Old Jun 01, 2002, 03:22 PM
brainz2002 brainz2002 is offline
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I am with whsmithnet have to disconnect every 2 hours. Am generally on for bout 3 hours a nite and bout 6 a day on weekends and the only thing thay ever e-mail me about is when their new launcher is out and for the direct debit payment.
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  #6  
Old Jun 01, 2002, 04:35 PM
Ferret76 Ferret76 is offline
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I'm with freeserve atm having moved from BT a while ago. I've not any probs with them and am usually online for about 12hrs a day, more at weekends.
Not having broadband in our area (will we ever get it?) I need this time online for the large downloads I undertake, hopefully freeserve wont change their policy on this or I'm screwed.
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