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  #1  
Old Nov 02, 2002, 12:19 PM
johnfrye johnfrye is offline
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Join Date: Aug 2002
Location: Wisconsin
Posts: 28
Thumbs down Easybuy2000 Poor Customer Service (Beware)

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I sent for and RMA on your Easybuy2000 website last weekend and I never recieved a response (Over a weeK). I requested a replacement programer immediately. I tried calling this week and could never get though to a person.

The Easybuy2000 website says they have Saturday phone hours - lies!!! I called today and it says they are not open.


I contacted Xodus and they returned my e-mails, but I was just sent back to Easybuy2000. I just want either of them to replace the defective programmer I was sent so I can install the chip!

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  #2  
Old Nov 02, 2002, 02:10 PM
Meerdorf Meerdorf is offline
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Join Date: Apr 2002
Location: Lincolnshire
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They were really good to me, replaced a dodgy chip in a week. I guess I just got lucky? I dunno... I feel they have been good to me? Anyone else?
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  #3  
Old Nov 03, 2002, 01:08 AM
Mick007 Mick007 is offline
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Join Date: Dec 2000
Location: Denver, CO,USA
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Only problem I have with EasyBuy2000, is there terrible shipping!!! I've ordered many things off their website that state shipment within 72 hours, only to find out the item didnt ship till like a week to 2 weeks after order placed. I got the items, but they should be more truthful with the expected shipping time.
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  #4  
Old Nov 03, 2002, 06:57 AM
johnfrye johnfrye is offline
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Talking

Xodus just replied to an earlier e-mail and said they would ship a replacement programmer.
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  #5  
Old Nov 03, 2002, 07:00 AM
johnfrye johnfrye is offline
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Join Date: Aug 2002
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Reply to prior shipping comment. Easybuy2000 ship the chips in an envelop and not a priority mail box. You would think they would ship something as fragile as a chip in a box and not a envelop.
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  #6  
Old Nov 03, 2002, 06:47 PM
dvdrsareus dvdrsareus is offline
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Join Date: Apr 2002
Location: london
Posts: 58
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why put up with these clowns!

would you go to any shop&let them,no!

every body stop dealing with these losers!

as for the chip! get the xecuter 1.1 20 quid or wait for v.2

use official xecuter dealers,who wont mess you around!
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