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  #1  
Old Feb 21, 2006, 04:15 PM
plandolfo plandolfo is offline
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Join Date: Feb 2006
Posts: 2
Default SONY DVD RW DW-Q58A Unable To Read Any CD ROM Disc - Will Only Read DVD's

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I don't know what to do to make my CDROM drive read and burn discs. I have tried everything. Dell is no help!

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
System Manufacturer Dell Inc.
System Model Inspiron 6000
System Type X86-based PC
BIOS Version/Date Dell Inc. A09, 9/28/2005

If anyone has a solution please help.

Nero InfoTool 2.00

Drive Information
-----------------
Drive : SONY DVD RW DW-Q58A
Type : DVD-R/RW Combo Drive
Firmware Version : UYS2
Buffer Size : 2 MB
Date : ?
Serial Number
Drive Letter : D:\
Location : 1:0
Mechanism : Tray
Read Speed : 24, 10, 8, 4 X
Write Speed : 24 X

Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : No
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD+R : Yes
Read DVD+RW : Yes
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : Yes
Write DVD-RW : Yes
Write DVD+R : Yes
Write DVD+RW : Yes
Write DVD-RAM : No
Buffer Underrun Protection : Yes
Mount Rainier : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW DAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96

Region Protection Control : RPC II
Region : 1
Changes User : 4
Changes Vendor : 4
Disc Information (D:\)
-------------------
Type : - no disc inserted -
Interface Information
---------------------
Adapter 1
---------
Description : Primary IDE Channel
Driver
Description : system32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver

Attached Devices
Description : Master: Hitachi HTS541080G9AT00
Type : Disk Drive
DMA : On

Adapter 2
---------
Description : Secondary IDE Channel

Driver
Description : system32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver

Attached Devices
Description : Master: SONY DVD RW DW-Q58A
Type : CD-Rom Drive
DMA : On
Autorun : On


Software Information
--------------------
Operating System : Windows XP Professional (5.01.2600 Service Pack 2)
ASPI : Nero Aspi Library 2.0.1.56 Ahead Software AG

Description : Nero Burning ROM
Version : 6, 0, 0, 0
Company : Ahead Software AG
Version Check : Ok


ASPI Information
----------------
System ASPI : ASPI installation is corrupted

WNASPI32.DLL : 4.71 (0002) 45056 bytes July 17, 2002
ASPI32.SYS : 4.71 (0002) built by: WinDDK 16512 bytes July 17, 2002
WINASPI.DLL : 4.60 (1021) 5600 bytes July 17, 2002
WOWPOST.EXE : 4.60 (1021) 4672 bytes July 17, 2002

Nero ASPI : ASPI is installed and working properly

WNASPI32.DLL : 2.0.1.56 163910 bytes July 13, 2003

Last edited by plandolfo; Feb 21, 2006 at 07:15 PM. Reason: Added Nero Info
  #2  
Old Feb 23, 2006, 04:34 PM
Insomniac Insomniac is offline
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Location: Sydney, Australia. Where else would you want to live?
Posts: 5,746
Default

First problem I can see, although it's probably not related to your issue, is that your system ASPI is corrupt.

Use Force ASPI to remove it. XP does not need an ASPI layer. (It looks like you tried to install Adaptec ASPI?)
  #3  
Old Feb 24, 2006, 12:43 PM
TimC TimC is offline
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Join Date: Aug 2005
Posts: 152
Default

Did that version of Nero come with the Sony or did you have it supplied with another writer?
My guess is that you have a OEM version of Nero that will only recognise the drive it was supplied with. Especially as the Sony is fairly new & Nero 6.0.0.0 is very old.
  #4  
Old Feb 25, 2006, 07:29 AM
plandolfo plandolfo is offline
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Join Date: Feb 2006
Posts: 2
Default

I added the software after. The computer came with Sonic. I think I screwed up my computer by uninstalling Roxio and Sonic. I had both programs on my computer. My computer stopped burning and reading CD after that. What is funny, it will read and burn DVD's.

I am stumped. The LED light on the CD Rom drive used to be green it is now amber. Below is my info for storage under system information.

Name Intel(R) 82801FBM Ultra ATA Storage Controllers - 2653
Manufacturer Intel
Status OK
PNP Device ID PCI\VEN_8086&DEV_2653&SUBSYS_01881028&REV_03\3&61A AA01&0&FA
I/O Port 0x0000BFA0-0x0000BFAF
Driver c:\windows\system32\drivers\pciide.sys (5.1.2600.0 (XPClient.010817-1148), 3.25 KB (3,328 bytes), 8/17/2001 3:51 PM)

Name Primary IDE Channel
Manufacturer (Standard IDE ATA/ATAPI controllers)
Status OK
PNP Device ID PCIIDE\IDECHANNEL\4&16427A01&2&0
I/O Port 0x000001F0-0x000001F7
I/O Port 0x000003F6-0x000003F6
IRQ Channel IRQ 14
Driver c:\windows\system32\drivers\atapi.sys (5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), 93.13 KB (95,360 bytes), 8/4/2004 12:59 AM)

Name Secondary IDE Channel
Manufacturer (Standard IDE ATA/ATAPI controllers)
Status OK
PNP Device ID PCIIDE\IDECHANNEL\4&16427A01&2&1
I/O Port 0x00000170-0x00000177
I/O Port 0x00000376-0x00000376
IRQ Channel IRQ 15
Driver c:\windows\system32\drivers\atapi.sys (5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), 93.13 KB (95,360 bytes), 8/4/2004 12:59 AM)

Last edited by plandolfo; Feb 25, 2006 at 07:31 AM.
  #5  
Old Mar 08, 2006, 07:11 AM
DariusD DariusD is offline
Newbie
 
Join Date: Mar 2006
Posts: 3
Default Here is the solution.

1. Click [B]Start[/B], and then click [B]Run.[/B]
2. In the Open box, type [B]regedit,[/B] and then click OK.
3. Locate and then click the following registry subkey:
[B]HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Class/{4d36e965-e325-11ce-bfc1-08002be10318}[/B]
4. On the File menu, click [B]Export.[/B]
5. In the File name box, [B]type savedkey[/B], and then click [B]Save.[/B]
6. Click the REG_MULTI_SZ data type [B]UpperFilters,[/B] and then click [B]Delete[/B] on the Edit menu. When you are prompted to confirm the deletion, click Yes.

7. Click the REG_MULTI_SZ data type [B]LowerFilters[/B], and then click [B]Delete[/B] on the Edit menu. When you are prompted to confirm the deletion, click Yes.
8. Quit Registry Editor, and then [B]restart the computer. [/B]

Grtz
DariusD
  #6  
Old Apr 03, 2006, 01:05 PM
Insomniac Insomniac is offline
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Join Date: Jul 2000
Location: Sydney, Australia. Where else would you want to live?
Posts: 5,746
Default

Nero can be very difficult to remove.

They have a utility available on the Ahead site called [url=********ww2.nero.com/nero6/eng/Clean_Tools.html][b]Nero Clean Tool[/b].

Use it to completely uninstall, then reinstall Nero.


If that fails, what does the Nero Info Tool say (in the Nero Toolkit)?
 

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