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  #1  
Old Sep 20, 2006, 08:49 PM
buscuitboy buscuitboy is offline
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Join Date: Apr 2001
Location: Charleston, SC USA
Posts: 325
Question Problem with Hotmail and IE6

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Not sure if anyone here can help me, but I'll give it a try. When trying to compose a message in my Hotmail account (web version), I am having a problem with the address book. After selecting the "TO" portion to access my address book pop-up window, it is not allowing me to enter/transfer any of the addresses into the "TO" row. The main reason is cause the "OK" & "CANCEL" options are not present within the address book window at the bottom of the box. This problem only occurs when using Hotmail (any user account) with Internet Explorer 6 on my DELL Inspiron laptop. It works fine when using Hotmail with Mozilla. It also works fine on other PCs. What setting must I change in my laptop's Internet Explorer to allow the TO & CANCEL option available in my address book window?
  #2  
Old Sep 22, 2006, 04:06 PM
chandler68 chandler68 is offline
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Location: england
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Try reseting everything back to default.

How do I reset all of the defaults in Internet Explorer?
There is no master button to return all of the settings back to default levels in Internet Explorer,however there are several steps that can be done to change the settings to defaults.

Note: Some of these options may be grayed out indicating they are still at the default level.

1. Open Internet Explorer.

2. In Internet Explorer, from the Tools menu, click Internet Options.

3. On the Internet Options General tab, click Delete Cookies.

4. In the Delete Cookies dialog box, click OK.

5. On the Internet Options General tab, click Delete Files.

6. In the Delete Files dialog box, click OK.

7. On the Internet Options General tab, click Clear History.

8. In the Internet Options dialog box, click Yes.

9. On the Internet Options General tab, click the Security tab.

10. On the Internet Options Security tab, click Internet, and then click Default Level.

11. On the Internet Options Security tab, click Local Internet, and then click DefaultLevel.

12. On the Internet Options Security tab, click Trusted Sites, and then click Default Level.

13. On the Internet Options Security tab, click Restricted Sites, and then click DefaultLevel.

14. On the Internet Options Security tab, click the Privacy tab.

15. On the Internet Options Privacy tab, click Default.

16. On the Internet Options Privacy tab, click the Content tab.

17. On the Internet Options Content tab, click the AutoComplete tab.

18. In the AutoComplete dialog box, click Clear Forms.

19. In the Internet Options dialog box, click OK.

20. In the AutoComplete dialog box, click Clear Passwords.

21. In the Internet Options dialog box, click OK.

22. In the AutoComplete dialog box, click OK.

23. On the Internet Options Content tab, click the Programs tab.

24. On the Internet Options Programs tab, click Reset Web Settings.

25. In the Reset Web Settings dialog box, click Yes.

26. In the Reset Web Settings dialog box, click OK.

27. On the Internet Options Programs tab, click the Advanced tab.

28. On the Internet Options Advanced tab, click Restore Defaults.

29. In the Internet Options dialog box, click OK.

colin.
  #3  
Old Sep 22, 2006, 04:10 PM
chandler68 chandler68 is offline
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Join Date: Dec 2000
Location: england
Posts: 977
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Or try this.

I.E 6 Repair
When running xp,ie6 can become corrupt,(microsofts word's not mine) which can result in poor performence from it,many of the problems with ie6 can be corrected by the following method.
to do this you will need to have the instalation disc handy.

insert the disc and close any welcome screen
From the Start menu, select Run.
In the Open field, type sfc /scannow (Note: There is a space between sfc and /scannow)
Select the OK button.
Follow the prompts throughout the System File Checker process.
Reboot the computer when System File Checker completes.

OR

From the Start menu, select Search, select All Files and Folders.
Select More Advanced Options and place a checkmark beside Search Hidden Files and Folders option.
Ensure that Search System Folders and Search Subfolders are also checked.
In the All or Part of the File Name box, type ie.inf
In the Look In drop-down menu, select C: or the letter of the hard drive that contains the Windows folder.
Click the Search button.
In the search results pane, find the ie.inf file located in Windows\Inf folder.
Right click the ie.inf file and click Install on the context menu.
Reboot the computer when the file copy process is complete.

colin.
 

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