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  #1  
Old Dec 02, 2006, 10:53 AM
nyghtraven nyghtraven is offline
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Join Date: Dec 2006
Posts: 3
Default CDROMs Disappear after uninstall

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I am completely baffled as to why this is happening and need help.

My friend had Nero, Veratis (?) and Burn and Go X installed.. I went thru add/remove programs and they uninstalled, but now the cdroms are missing from explorer. I see them in device manager with yellow exclamation points. I tried uninstalling the devices and letting windows see them on reboot, which it did. I tried to do an update driver and it fails out.

Does anyone know how to fix this?
  #2  
Old Dec 02, 2006, 09:15 PM
chandler68 chandler68 is offline
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Join Date: Dec 2000
Location: england
Posts: 977
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Try this.

Method 1: Remove Registry Entry

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. Locate the following registry subkey:
HKEY_LOCAL_MACHINE/System/Curretcontrolset/Control/Class/{4d36e965-e325-11ce-bfc1-08002be10318}
4. On the File menu, click Export.
5. In the File name box, type savedkey, and then click Save.
6. Click the REG_MULTI_SZ data type UpperFilters, and then click Delete on the Edit menu. When you are prompted to confirm the deletion, click Yes. NOTE: If this data type is missing, continue to the next method.
7. Click the REG_MULTI_SZ data type LowerFilters, and then click Delete on the Edit menu. When you are prompted to confirm the deletion, click Yes.
8. Quit the Registry Editor, and then restart the computer.
Method 2: Replace Existing Driver
1. Click Start, and then click Control Panel.
2. If Control Panel is in Category view, click Performance and Maintenance, and then click System.

-or-

If Control Panel is in Classic view, double-click System.
3. On the Hardware tab, click Device Manager.
4. Click the drive with the question mark next to it.
5. On the Action menu, click Uninstall. When you are prompted to confirm the removal, click OK.
6. Repeat steps 4 through 5 for any other drives with question marks.
7. On the Action menu, click Scan for hardware changes.

colin.
 

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